Privacy

Protecting your privacy

Date last modified: April 26, 2016

Prime Time, LLC respects your privacy and we appreciate your interest in our organization. This Privacy Policy covers our collection, use and disclosure of information we collect through our websites, www.primetimescheduler.com and all scheduler.(your domain).com SUBSCRIBER websites, our core software as a service (SaaS) PRIME TIME SCHEDULER (collectively referred to in this Policy as our "Digital Properties").

The use of information collected through our service shall be limited to the purpose of providing the service(s) for which you have engaged Prime Time, LLC. We will share your personal information with third parties only in the ways that are described in this privacy statement.

Prime Time, LLC complies with the U.S. Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from United States. Prime Time, LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor.

Terms of Use

Please note that your use of our Digital Properties is also subject to our Prime Time, LLC Terms of Service (ToS), or other applicable End User License Agreements associated with such Digital Properties. In addition, when interacting with the PRIME TIME Scheduler service, this Privacy Policy is incorporated into, and part of, our General Terms of Use as applicable which governs your access and use of the Site and/or Services in general. All capitalized terms not otherwise defined herein shall have the meaning assigned to such terms in the Terms of Use.

Information Related to Data Collected from You

Information we collect and how it is used

On certain pages, we give users the option of providing us with contact information or account registration information, including name, phone, physical address, date of birth, and e-mail address, as a requirement If you choose to purchase a service from us or access some of our training materials we will collect information from you such as credit card number and billing name and address. Providing this information is voluntary which we use internally and with Prime Time, LLC partners. All information collected while within the Prime Time, LLC Digital Properties shall hereby be referred to as ("Collected Information"). When using our mobile applications we may collect information from your device such as unique device ID, device's operating system, MAC address, and device type ("Device Information"). We will not provide your Device Information to any third party. PRIME TIME follows the principles created by the US Department of Commerce's Safe Harbor Program.

 

When using the Prime Time, LLC Scheduler service, we will collect additional information relating to your role as a teacher, parent, student such as: age and personal health information when you register for an account or book classes or events. Your professional license number, type of state of issuance and expiration date if you register as a teacher. If you register as an organization we will collect the first and last name and email address of your representative.

Prime Time, LLC Scheduler will also provide all users the opportunity to upload and store personal on students so long as they are the legal parents and/or guardians of any children under 18 years of age.

When using our mobile applications we may collect your Geo Location data in order to help find services located near you. Prime Time, LLC does not share this information with anyone else. If you have previously consented to the collection of your Geo Location data and no longer wish to have it used, you can turn it off at the device level. Our mobile applications may also send push notifications to your mobile device. If you have previously consented to receiving push notifications and no longer wish to receive them, you can also turn push notifications off at the device level. The applications may also request access to your device's calendar application, camera, and microphone. If you have previously allowed access to your device's calendar and no longer wish to allow access, you may edit the application settings at the device level.

Some of the pages in our mobile apps utilize framing techniques to serve content from our partners while preserving the look and feel of our mobile application. Please be aware that you are providing your personal information to these third parties and not to Prime Time, LLC.

 

Service Providers

We use other third parties such as credit card processing companies to bill you for services, a support provider to help us collect feedback and manage our support and an email service provider to send out emails on our behalf.

Access to Personal Information

If your Collected Information changes, or if you no longer desire our service, you may correct, update, and delete/deactivate it by logging into your account and making the appropriate changes or by emailing our customer support at support@primetimescheduler.com. We will respond to your request within a reasonable time.

Cookies

When you visit our Digital Properties we send one or more “cookies” to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to any Collected Information you submit while on our site.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our site. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

 

Functional cookies, persistent and session type, store information to enable core site functionality, such as Live Chat and Client ID remembrance.

Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns.

Advertising cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.

If you reject cookies, you may still use our site, but some features on the site will not function properly.

Web Beacons

Prime Time, LLC uses Web Beacons alone or in conjunction with cookies to compile information about our Digital Properties. Web Beacons are tiny graphic object that are embedded in a web page or email and is usually invisible to the user but allows checking that a user has viewed the page or email. Web Beacons may be used within the Digital Properties to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by Web Beacons to our customers’ Collected Information. For example, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Local Storage - HTML5/Flash Cookies

We use Local Storage Objects (LSOs) such as HTML5 to store content, information, and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here.

Third Party Tracking Technologies

The use of cookies and web beacons by any tracking utility company or third party service provider is not covered by our privacy statement. We do not have access or control over these cookies.

Analytics Software

We and our third party tracking-utility partners use log files on our Digital Properties to gather certain information automatically and store it for analytical purposes. This information includes internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information to track and aggregate no-personal information to analyze trends, administer the site, track users’ movements around our Digital Properties and to gather demographic information about our user base as a in the aggregate. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Advertising Networks

We may partner with third party ad network(s) to either display advertising on our Digital Properties or to manage our advertising on other sites. Our ad network partners use cookies and web beacons to collect non-personally identifiable information about your activities on this and other web sites to provide you targeted advertising based upon your interests.

Social Media Features and Widgets

Our Digital Properties include social media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Digital Properties. Your interactions with these Features are governed by the privacy policy of the company providing it. Tell-A-Friend

Links to Other Web Sites

Our Site includes links to other web sites whose privacy practices may differ from those of Prime Time, LLC. If you submit personal information to any of those sites, your information is governed by the privacy policy/ statements governing that particular site. We encourage you to carefully read the privacy statement of any Web site you visit.

Information Related to Data Collected for our Subscribers

The following terms shall have the definitions contained below.

Subscriber shall mean the business or entity that purchased a subscription the Prime Time, LLC Software as a Service via entering into the Prime Time, LLC Software Service Agreement (“SSA”).

Customer shall mean the businesses or individuals scheduling and purchasing products and services from SUBSCRIBER.

Service Provider Collection and Use

Prime Time, LLC collects information under the direction of its Subscribers, and has no direct relationship with the individuals whose personal data it processes.

Choice

Prime Time, LLC collects information for our Subscribers. If you are a Customer of one of our Subscribers and would no longer like to be contacted by one of our Subscribers that use our service, please contact the Subscriber that you interact with directly.

Service Provider, Sub-Processors/Ownward Transfer

Prime Time, LLC may transfer Collected Information to third parties that help us provide our service. Transfers to these third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Subscribers.

Access to Data Controlled by our Subscribers

Prime Time, LLC has no direct relationship with the Customers whose personal data it processes. A Customer who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Subscriber. If the Subscriber requests Prime Time, LLC to remove the data, we will respond to their request within a reasonable time.

Additional Information

Legal Disclosure

We reserve the right to disclose the Collected Information upon the following circumstances:

  • As required by law, such as to comply with a subpoena, bankruptcy proceeding or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • To any other third party with your prior consent to do so.
  • If Prime Time, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your Collected Information, as well as any choices you may have regarding your personal information.

Data Retention

We will retain your Collected Information and the Collected Information we process on behalf of our Subscribers for as long as your account is active or as needed to provide you and our Subscribers services. We will retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of your Information

The security of personal information is a high priority at Prime Time, LLC. We maintain our Digital Properties and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). No computer system or information can ever be fully protected against every possible hazard. Prime Time, LLC is committed to providing reasonable and appropriate security controls to protect our web sites and their information against foreseeable hazards. If you have any questions about security on our web site, you can contact us at privacy@primetimescheduler.com

Changes to this Privacy Policy

Prime Time, LLC reserves the right to change this Privacy Statement. Prime Time, LLC will provide notification of the material changes to this Privacy Policy through notifications on the main page of this site or via email at least thirty (30) business days prior to the change taking effect.

You understand that the current privacy notice is available to you at any time by accessing it on the web site, www.primetimescheduler.com/privacy.html

Contact Us

If you have any questions regarding this Privacy Statement you can contact us via email at privacy@primetimescheduler.com or via postal mail at:

Prime Time, LLC

509 Route 312

Brewster, NY 10509